FAQ

Privacy Policy

Dakti Craft ("Company", "we", "us", or "our") describes how we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://wintertales.in/
  • Engage with us in other related ways, including sales, marketing, or events.

Note: Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns that you want to address, please contact us at official.dakticraft@gmail.com.


INFORMATION WE COLLECT

We collect personal information that you voluntarily provide when you:

  • Register for the Services
  • Express interest in obtaining information about us or our products and Services
  • Participate in activities on the Services
  • Contact us.

Personal information we collect may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing and billing addresses
  • Debit/credit card numbers.

We may also collect additional information when you choose to sign up for our Services using Google or Facebook Login. This includes access to certain profile information from your Google or Facebook account, such as:

  • Name
  • Email address
  • Profile picture
  • Public profile information.

Your personal information is processed by us to provide, improve, and administer our Services, and to communicate with you. We may process your information for other purposes with your consent.


HOW WE PROCESS YOUR INFORMATION

We process your information to:

  • Facilitate account creation, authentication, and management of user accounts to keep them in working order, including through Google and Facebook login options.
  • Respond to user inquiries or offer support for potential issues related to the requested service.
  • Send administrative information via mail, message, or call to share details about our products and services.
  • Fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • Request feedback and contact you about your use of our Services when needed.
  • Protect our Services as part of our efforts to keep our Services safe and secure.
  • Comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

COMMUNICATIONS

We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information. We will never give your information to external parties without your permission.


COOKIES

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.


SECURITY AND DATA STORAGE

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you log in using Google or Facebook, we store the following information related to your account:

  • Your login credentials and tokens (for session management)
  • Personal profile data shared via the respective login service.

This data is securely stored and is not shared with any third parties without your explicit consent.

We use encryption and secure methods to store sensitive data, and access to this data is restricted to authorized personnel only.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


CONTACT

You can contact us at official.dakticraft@gmail.com.


This version now includes the use of Google and Facebook login features, addressing how data related to these platforms is collected, used, and stored. Let me know if you need any other updates or modifications!
You can contact us at official.dakticraft@gmail.com

@Winter Tales 2023